Technical support
A module, an integration or signing in does not work as it should. Describe what happens and give the e-mail address of your account.
biuro@dashstack.plPhone: +48 602 518 615
Contact
Writing about support, billing or personal data? Pick the right address below. The full company details follow underneath.
FIRMSET is a product of Dash Stack sp. z o.o.
FIRMSET is the trade name of the service; the agreement is concluded with Dash Stack sp. z o.o. — the full registration details are further down this page.
Write to us
We handle requests from FIRMSET users and from sellers who connect their marketplace accounts to our integrations.
A module, an integration or signing in does not work as it should. Describe what happens and give the e-mail address of your account.
biuro@dashstack.plPhone: +48 602 518 615
Questions about the scope of the service, invoices and the subscription. The same mailbox handles both.
biuro@dashstack.plAccess, rectification, erasure, restriction, objection, data portability. Write from the address assigned to the account.
biuro@dashstack.plSuspect a leak or unauthorised access? Report it immediately. The separate breach notification procedure describes what happens next.
biuro@dashstack.plComplaints go to the same addresses. A consumer complaint is answered within 14 days, as required by Article 7a of the Polish Consumer Rights Act.
Legal entity
The same details appear in the agreement, on invoices and in the applications we file with marketplace platforms.
Dash Stack sp. z o.o.
ul. Generała Henryka Dąbrowskiego 18FIRMSET is a product of Dash Stack sp. z o.o.
Billing
A ready block to paste into your accounting system. One click selects all of it.
Dash Stack sp. z o.o. ul. Generała Henryka Dąbrowskiego 18 64-600 Oborniki Poland VAT ID (NIP): 6060122069
Documents
Every document is public: it opens without logging in, under a permanent address.
How Dash Stack sp. z o.o., the company behind the FIRMSET application and the firmset.pl website, handles your personal data: what we collect, why, on what legal basis, who receives it, how long we keep it and what you can ask us to do.
Open documentTerms on which Dash Stack sp. z o.o. provides the FIRMSET service by electronic means: the scope of the modules, technical requirements, how an account and a subscription are created and terminated, how external sales platforms are connected, and how complaints are handled.
Open documentHow Dash Stack sp. z o.o. identifies, assesses, escalates, documents and communicates suspected or confirmed personal data breaches — including notification of customers, sellers, platform partners, supervisory authorities and affected individuals.
Open documentThis is the internal governance policy that binds the staff of Dash Stack sp. z o.o. — we publish it openly for transparency. If you are looking for what we do with YOUR personal data as a user of FIRMSET, read the Privacy Policy instead.
Open documentWe publish the documents in Polish and in English. The Polish version is the binding one; the English text is a translation.
Write to us or create an account and check the modules yourself.